Sales Transaction and Website User Agreement

READ THE TERMS AND CONDITIONS BELOW CAREFULLY BEFORE CONTINUING OR USING TEXAS BULLION EXCHANGE’S PRODUCTS OR SERVICES.

IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, YOU MAY NOT ACCESS OR OTHERWISE USE TEXAS BULLION EXCHANGE’S WEBSITE, PRODUCTS, OR SERVICES. YOUR CLICKING ON THE BUTTON MARKED “I ACCEPT” AND/OR YOUR CONTINUED USE OF THE WEBSITE OR SERVICES INDICATES YOUR ACKNOWLEDGMENT THAT YOU HAVE READ AND ACCEPTED THESE TERMS AND OUR PRIVACY POLICY.

Acceptance Of The Terms

This Website Terms and User Agreement is a binding contract between You and Texas Bullion Exchange, Incorporated (“Texas Bullion Exchange", "we", or "us"). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, these "Terms"), govern Your access to and use of Texas Bullion Exchange’s website located at www.texasbullion.com and related websites, including any content, functionality and services offered on or through sister sites (collectively, the “Website”).

For purposes of these Terms, “You” means you and the entity you represent and also refers to any person accessing the Website by any method on your behalf.

In order to use the Website, You must be (1) 18 or older, (2) lawfully able to enter into contracts and have legal authority to bind the person or organization You represent, and (3) a resident of the United States.

You represent and warrant that You meet all of the foregoing eligibility requirements.

If You do not meet all of these requirements, or You do not agree with some or all of the terms and conditions specified herein, you should not access or utilize Texas Bullion Exchange’s website or Services.

Changes To The TermsWe may update or change these Terms from time to time in order to reflect changes in the services, changes in the law, or for other reasons as deemed necessary by Texas Bullion Exchange, in its sole discretion.

All changes are effective immediately when we post them and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of revised Terms means that You accept and agree to the changes.

You are expected to check this page from time to time so You are aware of any changes, as they are binding on You.

Accessing The Website

Generally You may access and use the Website for Your own internal, non-commercial use.

Texas Bullion Exchange reserves the right, for any reason and without notice, in its sole discretion, to terminate, change, suspend, or interrupt access, in whole or in part to the Website. Texas Bullion Exchange further reserves the right to impose registration, password, and other security precautions on access to and use of the Website.

Website has been published only for lawful permanent residents of the United States.

Unless otherwise specified, the Website has been published only for lawful permanent residents of the United States.

The information provided on the Website is not intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation, or which would subject Texas Bullion Exchange or any of its affiliates, services or products to any registration requirement within such jurisdiction or country.

Unless otherwise specified, services and products described or mentioned on the Website are made available only to persons lawfully residing in the United States, and the information on the Website is only for such persons.

Texas Bullion Exchange does not claim that the services or products described or mentioned on the Website are available in any particular jurisdiction.

If you choose to access the Website from a location other than the United States, you do so at your own initiative, and you are responsible for compliance with any applicable local laws or regulatory requirements.

Prohibited Uses

You agree that You will not:

Use the Website in any way that is unlawful or contrary to these Terms;

Take any action that could disable, overburden, damage, or impair the Website or interfere with the proper working or content of the Website or with anyone else’s use or enjoyment of the Website;

Use the Website to engage in any other conduct that, as determined by us, may harm Texas Bullion Exchange or users of the Website or expose them to liability; Directly or indirectly, change, recompile, reframe, rent, sell, license, distribute, or publish any of the Website, any database thereon, and/or any content thereon, or any portion thereof;

Use the Website to impersonate or attempt to impersonate Texas Bullion Exchange, a Texas Bullion Exchange employee, another user, or any other person or entity (including, without limitation, by using e-mail addresses associated with any of the foregoing);

Obtain or attempt to obtain any materials or information through the Website by any means not intentionally made available or provided for by Texas Bullion Exchange; Use any data mining, robot, spider, or another automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website;

Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful; or Attempt to gain unauthorized access to any parts of the Website, the server on which the Website is stored, or any server, computer, database, or network associated with the Website or Texas Bullion Exchange.

Rights You Grant To Texas Bullion Exchange a non-exclusive, transferable, sub-licensable, royalty-free, irrevocable, perpetual, and worldwide license to the responses, reports, and other information inputted or generated in connection with your use of our site.

Texas Bullion Exchange may use this information to derive statistical and other data related to improving the site, services, to provide analytics and measurements to our partners and the public, and to conduct and support research on and discussion of topics of diversity, equity, and inclusion.

You will not be named or otherwise specifically identified in any reports generated and made available to third parties. Texas Bullion Exchange shall own all right, title, and interest in the anonymized and/or aggregated data derived from the information inputted or generated in connection with your use of the site.

You acknowledge that, if You provide any suggestions, requests, ideas, or feedback (the “Feedback”) to Texas Bullion Exchange in connection with the Website, Texas Bullion Exchange owns all right, title, and interest in the Feedback without restriction and without payment to You.

Reliance On Information Provided

The information presented on or through the Website is made available solely for educational and informational purposes.

Any reliance You place on such information is strictly at Your own risk.

We disclaim all liability and responsibility arising from any reliance placed on such materials by You or any other visitor to the Website, or by anyone who may be informed of any of its contents or results.

The Website may include content, or links to content, provided by third parties, including materials provided by other users, bloggers and third-party licensors, syndicators, aggregators and/or reporting services.

All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by Texas Bullion Exchange, are solely the opinions and the responsibility of the person or entity providing those materials.

These materials do not necessarily reflect the opinion of Texas Bullion Exchange.

We are not responsible or liable to You or any third party for the content or accuracy of any materials provided by any third parties.

Intellectual Property Rights

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection, and arrangement thereof), are owned by Texas Bullion Exchange, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You agree that

You will not take any action that would infringe, misappropriate, or violate Texas Bullion Exchange’s intellectual property interests, and You will comply with the intellectual property provisions of these Terms.

You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, or republish any of the material on our Website.

You must not modify copies of any materials from the Website nor delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from the Website.

If You use or provide any other person with access to any part of the Website in breach of the Terms, Your right to use the Website will cease immediately and You must, at our option, return or destroy any copies of the materials You have made.

No right, title or interest in or to the Website or any content on the Website is transferred to You, and all rights not expressly granted are reserved by Texas Bullion Exchange.

Any use of the Website not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.

Trademarks

Texas Bullion Exchange’s name, logo, certification marks, and all related names, logos, product and service names, designs, and slogans are trademarks of Texas Bullion Exchange or its affiliates or licensors.

You must not use such marks without the prior written permission of Texas Bullion Exchange.

All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

Information About You

All information we collect on the Website is subject to our Privacy Policy.

You consent to all actions taken by us with respect to Your information in compliance with the Privacy Policy.Website Purchases And Other Terms And Conditions through the Website or other transactions for the sale of products, services, or information formed through the Website or as a result of visits made by You may be governed by product and service-specific agreements, which, if applicable, are hereby incorporated into these Terms.

Linking To The Website

You may link to our homepage, provided You do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but You must not establish a link in such a way as to suggest any form of association or endorsement on our part.

We reserve the right to withdraw linking permission without notice.

Links From The Website may contain links to websites controlled or operated by persons and companies other than Texas Bullion Exchange (“Linked Sites”).

The Linked Sites are not under the control of Texas Bullion Exchange, and Texas Bullion Exchange is not responsible for the contents of any Linked Site, including without limitation any link contained on a Linked Site or any changes or updates to a Linked Site.

Texas Bullion Exchange is not responsible if the Linked Site is not working correctly or for any viruses, malware, or other harms resulting from Your use of a Linked Site.

Texas Bullion Exchange is providing these links to You only as a convenience, and the inclusion of any link does not imply endorsement by Texas Bullion Exchange of the site or any association with its operators. You are responsible for viewing and abiding by the privacy policies and terms of use or service posted on the Linked Sites.

You are solely responsible for any dealings with third parties who are identified in the Website, including the delivery of and payment for goods and services.

Geographic Restrictions

The owner of the Website is based in the state of Texas in the United States.

We provide this Website for use only by persons located in the United States. We make no claims that the Website or any of its content is accessible or appropriate outside of the United States. Access to the Website may not be legal by certain persons or in certain countries.

If You access the Website from outside the United States, You do so on Your own initiative and are responsible for compliance with local laws.

Disclaimer Of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Website will be free of viruses or other destructive code.

You are responsible for implementing sufficient procedures and checkpoints to satisfy Your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data.

WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

YOUR USE OF THE WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

NEITHER TEXAS BULLION EXCHANGE NOR ANY PERSON ASSOCIATED WITH TEXAS BULLION EXCHANGE MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER TEXAS BULLION EXCHANGE NOR ANYONE ASSOCIATED WITH TEXAS BULLION EXCHANGE REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

TEXAS BULLION EXCHANGE HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Limitation On Liability

IN NO EVENT WILL TEXAS BULLION EXCHANGE, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Indemnification

You agree to defend, indemnify and hold harmless Texas Bullion Exchange, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, affiliates, assigns, partners, joint venturers, customers, and any other person or entity involved in the creation, production and/or distribution of the Website, from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including, without limitation, reasonable attorneys' fees) arising out of or relating to Your violation of these Terms or Your use of the Website.

Termination And Restriction Of AccessIn its sole discretion, Texas Bullion Exchange may terminate or suspend Your access to the Website for breach of these Terms of Service or for any reason it deems appropriate.

Any cancellation or termination by You or Texas Bullion Exchange shall not relieve You of any obligations to pay fees accrued prior to such cancellation or termination.

The Website may be discontinued at any time without notice or refund, except for services paid for and not yet rendered by Texas Bullion Exchange.

Texas Bullion Exchange shall not be liable for any losses or damages arising from any such termination of service.

Governing Law And Jurisdiction

All matters relating to the Website and these Terms and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Texas, without giving effect to any choice or conflict of law provision or rule.

You hereby irrevocably consent to the exclusive jurisdiction and venue of the courts in Jefferson County, Texas in all disputes arising out of or relating to the use of the Website.

ArbitrationAt Texas Bullion Exchange’s sole discretion, it may require You to submit any disputes arising from the use of these Terms or the Website, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying Texas law. By using the Website, You hereby consent to the submission of any dispute to final and binding arbitration.

Limitation On Time To File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

Waiver And Severability

No waiver by Texas Bullion Exchange of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Texas Bullion Exchange to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

Entire AgreementThe Terms, including the Privacy Policy and all other documents expressly incorporated herein by reference, constitute the sole and entire agreement between You and Texas Bullion Exchange with respect to the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether electronic, oral, or written, with respect to the Website.

These Terms may not be modified except in writing and as permitted herein.

These Terms do not supersede or alter Your license or other agreement relating to any particular products or services provided by Texas Bullion Exchange.

In the event of a conflict between these Terms and any such other agreement to which You have agreed or in the future agree, the terms of such other agreement shall control.

Your Comments And Concerns

All feedback, comments, requests for technical support, and other communications relating to the Website should be directed to:

sales@texasbullion.com

LAST UPDATED: March 2, 2021

Texas Bullion Exchange’s Market Loss Policy (Ask To Ask Policy)

When purchasing bullion metals from the Texas Bullion Exchange, once a confirmation number is issued, the price is either locked-in for your order or inventory has been allocated to your order. The transaction may not be cancelled, but only offset at our current ask price. All bullion refunds will be subject to our market loss policy. Texas Bullion Exchange’s Market Loss Policy applies to all products offered on our website; however, it is generally more applicable to bullion metals related products as they are more volatile than Investment Grade or numismatic coin products. If the Texas Bullion Exchange has not experienced a loss between the time you confirmed your order and the time of cancellation, you may cancel your order without any fees. Any deficit between the price at which we sold to you and the offsetting purchase price and/or prices, is your responsibility only if your item(s) is cancelled or returned. That amount will be charged to you, plus a $35.00 cancellation fee. This is our Market Loss Policy. Any market gain on cancellations or returns shall remain the property of the Texas Bullion Exchange.

When selling to the Texas Bullion Exchange, once we have issued a confirmation number, the price is either locked-in for you or your confirmed sale to the Texas Bullion Exchange has been placed in the open market. Your transaction may not be cancelled, but only offset at our current buy price. Any deficit between the price at which we bought from you and the offsetting purchase price and/or prices, is your responsibility if we do not receive your items. The difference will be charged to you, plus a $35.00 (USD) cancellation fee. This is our Market Loss Policy. Any market gain on cancellations shall remain the property of the Texas Bullion Exchange.

The Texas Bullion Exchange reserves the right to refuse an order when the confirmed price is incorrect due to computer-related problems, pricing error, incorrect item descriptions or sudden movements in the precious metal markets. Furthermore, the Texas Bullion Exchange reserves the right to refuse or cancel any order deemed questionable, of significant risk to the Texas Bullion Exchange, or in potential violation of U.S. Anti-Money Laundering Laws, regardless of the price confirmation.

Your Texas Bullion Exchange order may be automatically canceled if we do not receive payment within three (3) business days. Once you have placed an order with the Texas Bullion Exchange, whether through our website or over the telephone, you have entered into a binding financial agreement.

If you have additional questions about this policy, please feel free to email us at sales@texasbullion.com, or call us at (855) 244-2646.

Privacy Statement

Texas Bullion Exchange is deeply committed to respecting and protecting the privacy and security rights of users and the information you share with us at the Texas Bullion Exchange website. Texas Bullion Exchange created this Privacy Policy to provide you with assurance of Texas Bullion Exchange’s commitment to fair information practices and to the protection of your privacy as you visit and use the Website. This Privacy Policy explains what we do with your information and what you can expect from us. By using the website, you indicate your acceptance of this Privacy Policy.

Texas Bullion Exchange’s data collection and retention practices are designed to provide transparency, accountability and choice regarding the management and use of your personal information. If you have questions or complaints regarding our Privacy Policy or practices, please contact us at via e-mail at support@texasbullion.com.

This Privacy Policy is only applicable to this website and not to any websites of third parties, which may have data collection, storage and use practices and policies that differ from this Privacy Policy. You should consult privacy policies for all other sites, as we have no control over information submitted to or collected by such third parties.

Personal Information We Collect

Texas Bullion Exchange collects some information that is personal (i.e., information that identifies an individual either alone or in combination with other data). Texas Bullion Exchange also collects non-personal information that does not, on its own, identify an individual person. When non-personal information is combined with other information so that it does identify an individual person, we treat that combination as personally identifiable information.

Texas Bullion Exchange, Inc. offers some of the lowest prices on precious metals coins and bullion, backed by our money-back guarantee and relationships with some of the most prominent wholesalers and vendors in the industry. We are committed to the success of our valued clients and would love to help you expand your numismatic investments.

Texas Bullion Exchange collects personal information when you provide it to us. The following are examples of the types of personal information that may be collected, directly from you:

• Name

• City, state and zip code

• Email address

• Date of birth

• Telephone number

• Company name

• Payment information (credit card number)

• Shipping, billing and other information provided in connection with the purchase or shipment of Texas Bullion Exchange products

• Information about transactions with Texas Bullion Exchange, such as purchase history

• Any correspondence sent to us

In providing Texas Bullion Exchange with your personal information, you consent to the transfer and storage of such information on our servers.

Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. You agree that we may use your personal information to:

• Collect and process payments and complete transactions

• Provide the products, services and customer support you request

• Resolve disputes

• Troubleshoot problems

• Prevent potentially prohibited or illegal activities

• Enforce our Terms and Conditions

• Customize, measure and improve our services and content

• Inform you about our products, services, updates and promotional offers

Without limiting the above, in an effort to respect your privacy, Texas Bullion Exchange will maintain an email database, in-house, and will never sell your data or otherwise make it available for unaffiliated third party marketing purposes. Further, we will not otherwise disclose your personal information to law enforcement, other government officials, or other third-parties without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss, to report suspected illegal activity, or as required by law.

Texas Bullion Exchange may disclose personal information to those who help it provide products and services, including those who perform technical, administrative and data processing tasks such as hosting, fulfillment, and data storage and security. These service providers are prohibited from using this personal information for any other purpose.

Non-Personal Information We Collect

The following are examples of the type of information that may be collected by Texas Bullion Exchange from your web browser:

• Details about your computer, device, application and network (including IP address, browser characteristics, device ID and characteristics, device operating system information and system language preferences)

• Activities on our website and usage patterns

• Referring URLs, dates and times of website visits, and clickstream data such as information commonly recorded in web server logs/li>

• Details about Internet or network usage (such as the URLs or domain names of websites you visit, information about applications that attempt to access your network, or traffic data)

• Data about files and communications, such as potential malware or spam

Cookies

Texas Bullion Exchange uses so-called “Cookies,” which are files that are stored on your computer that can be retrieved to assist in customizing your experience with our website. A “Cookie” is a string of information that a website stores on a user’s computer, and that the user’s browser provides to the website each time the user submits a query to the website. The purpose of a “Cookie” is to support the functionality of the website, for example by keeping track of your visual preferences or controlling the frequency of “pop-up” windows, and identify the user as a unique user of the website.

Texas Bullion Exchange may use “Cookies” to customize your experience on the website to your interests, to ensure that you do not repeatedly see content or informational messages that may be of no interest to you, and to store your password so you do not have to re-enter it each time you visit the website. If you want to disable “Cookies”, there is a simple procedure in most Internet browsers that allows you to turn-off “Cookies.” Please remember, however, that “Cookies” may be required to allow you to use certain features of the website.

IF YOU DO NOT WISH TO HAVE “COOKIES” PLACED ON YOUR COMPUTER, YOU SHOULD ADJUST THE CORRESPONDING SETTING IN YOUR BROWSER TO REFUSE “COOKIES” BEFORE ACCESSING THE WEBSITE, WITH THE UNDERSTANDING THAT CERTAIN OF THE SERVICES AND CERTAIN FEATURES OF THE WEBSITE MAY NOT FUNCTION PROPERLY WITHOUT THE AID OF “COOKIES.” IF YOU REFUSE “COOKIES,” YOU ASSUME ALL RESPONSIBILITY FOR ANY RESULTING LOSS OF FUNCTIONALITY.

Non-Personal Information We Collect

Texas Bullion Exchange transmits information via the highest industry standard secure server (SSL) provided by Trustwave. This SSL creates the secure and encrypted https:// website address for our important pages like Checkout and the My Account area. When you see the https:// website address, you know the information you are in-putting is protected and secure. We comply with payment card industry data security standards that require merchants to implement security measures for credit card information. Texas Bullion Exchange is a verified Authorize.Net eCommerce payment gateway merchant, signifying the highest level of credit card transaction processing security, customer information safeguards and fraud prevention. We never have access to your credit card information, as it is processed securely by Authorize.net following the most stringent PCI-compliant standards. This ensures in the extremely unlikely case the Texas Bullion Exchange servers are compromised, your financial details would not be accessible.

We have implemented and maintain generally accepted industry standards to protect against the unauthorized access, use, modification, destruction or disclosure of your personal information both during transmission and once we receive it. The security of your personal information is important to us. When you enter sensitive information during the registration process, we encrypt that information using state-of-the-art technology. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Texas Bullion Exchange assures you that we will use your personal information only for the purposes stated in the Terms and Conditions and this Privacy Policy. We will not otherwise rent or sell your personal information to unaffiliated third parties, and we will prevent your email address from being recorded by “web crawlers” or “web spiders” to the best of our ability. If you believe that your email address has been recorded in this way, please let us know immediately. The time periods for which we retain your personal information depend on the purposes for which we use it. Texas Bullion Exchange will keep your personal information for as long as you are a registered user of our products and, thereafter, for no longer than is reasonably necessary for internal reporting and reconciliation purposes pursuant to legal requirements and to provide you with any feedback or information you might request or require. If you have any questions about security on our website, you can email us at support@texasbullion.com.

Links to Other Websites

The Texas Bullion Exchange website may include links to other third party websites whose privacy practices may differ from those of ours. If you submit personal information to a third party website, your personal information will be solely governed by their privacy practices. Texas Bullion Exchange encourages you to carefully read the privacy statement of any third party website you visit.

Access, Update and Correcting Personal Info

Texas Bullion Exchange wants your personal information to be complete and accurate. By using the website, you represent and warrant that all information you provide on any registration form or otherwise in connection with your use of the website will be complete and accurate, and that you will update that information as necessary to maintain its completeness and accuracy. To confirm the completeness and accuracy of, or make changes to, your personal information, please contact us.

Updates and Changes to Privacy Policy

Texas Bullion Exchange may update this Privacy Policy at any time by posting additions or modifications on the website. If at any point we decide to use personal information in a manner materially different from that stated at the time it was collected, we will notify users by email or via a prominent notice on our website, and where necessary we will seek the prior consent of our users.

Revoking Consent/Deleting Your Account

You can delete or deactivate your Texas Bullion Exchange account at any time by emailing support@texasbullion.com. When you delete your account, your personal information is removed from our database, unless we are required to save the data by applicable law, to prevent fraud, resolve disputes, troubleshoot problems, assist with investigations and/or enforce our Terms and Conditions.

You can access, review and change most of your personal information by logging in to the My Account area at Texasbullion.com. You are required to promptly update your personal information if changes occur or information is inaccurate.

Your Texas Bullion Exchange account and profile and the information contained therein are password protected. We assume no liability for the abuse of login data and passwords used.

Texas Bullion Exchange treats data as a valuable asset that must be safeguarded and protected. As set forth above, we use reasonable security measures to protect your personal information against unauthorized access and disclosure.

Childrens Privacy

Texas Bullion Exchange complies with the Children’s Online Privacy Protection Act of the United States of America where it applies to our information protection activities. We do not knowingly collect personal information from children under the age of thirteen (13). If we learn that we have inadvertently collected personal information of a child under the age of thirteen (13) without proper consent, we will immediately delete that data from our database.

Your Agreement to Our Privacy Policy

You expressly consent to Texas Bullion Exchange's processing of information as described in this Privacy Policy when you use or interact with the website, provide information to us through our website, purchase our products or assent to our Terms and Conditions. In addition, when you use or interact with the website, you specifically consent to our collection of personal information by automated means, such as cookies.

Texas Bullion Exchange, Inc. owns and operates the Texasbullion.com website. You may contact us directly if you have any questions regarding the content and material on the website or if you have any questions about our Privacy Policy.

Return Policy

We at Texas Bullion Exchange guarantee your satisfaction. We provide all our customers with a refund, return, and/or exchange policy on everything we sell. This right is limited to five (5) days from the date on which the customer receives their items, and up to thirty (30) days after receipt of items. A 20% restocking fee will apply to all items returned after the five (5) days policy, and before the limit of thirty (30) days. After the thirty (30) day limit, returns are subject to our market loss policy (see below).

The refund, return, and/or exchange policy only applies to customers who notify our Customer Service Department by phone at (855) 344-2646 within five (5) days from the date on which the customer receives their item. The Customer Service Department will require you to fill out the return form and give you instructions on how to return your items to us.

Shipping and handling charges are non-refundable. For returns, you must carefully package the product and are responsible for the cost of return shipping. All returned items must be kept in their original packaging. Texas Bullion Exchange reserves the right, at its sole discretion, to reject any return that does not comply with these requirements. We are not responsible for returned items lost in transit, PLEASE USE A SHIPPING SERVICE WITH TRACKING.

We want our customers to be pleased with their purchases. If for any reason you have a problem, please feel free to call us directly to discuss the issue. We will always do our best to accommodate you. We do charge a 20% restocking fee on all credit card orders returned. If an exchange is requested, we reserve the right to find an acceptable replacement or refund your money if an acceptable replacement is not available.

All bullion refunds will be subject to our market loss policy and subject to all other guidelines listed below.

When purchasing from Texas Bullion Exchange, once payment has been secured and we have issued an invoice number, the price is locked in for you and the transaction may not be canceled, but only offset at our current ask price. Any deficit between the price at which we sold to you and the offsetting purchase price and/or prices is your responsibility only if your item(s) is canceled or returned. That amount will be charged to you, plus a $35.00 (USD) cancellation fee. That is our Market Loss Policy. Any market gain on cancellations shall remain the property of Texas Bullion Exchange.

Cookie Policy

HOW WE USE COOKIES

When you use our websites, texasbullion.com, we aim to make your experience engaging. In order to do this, we use cookies. Cookies are small text files that are sometimes downloaded on your computer or mobile device when you first visit our website so that we can remember who you are.

Usually, cookies contain two pieces of information: a site name and a unique user ID. Cookies cannot be used alone to identify you, although they may be used to identify your IP address. Cookies help us and/or third-party websites recognize your device the next time you visit and may remember details such as your username and preferences, analyze how the website is performing, or allow us to recommend content we believe is relevant to you.

Generally, cookies used on this website may perform the following functions:

Essential: These temporary cookies only remain in the cookies folder of your browser until you leave our website.

Performance: These cookies are stored on your computer – they contain no personal information and are used to improve performance and assist in navigation. They remain in the cookies folder of your browser for longer than “Essential” cookies (dependent on your browser settings).

We use or allow third parties to serve cookies that fall into the categories above. We use Google Analytics to help us monitor our website traffic, and cookies may also be served via other subsidiary domains, online surveys, and online publications.

We may also use third-party cookies to help us with market research, revenue tracking, improving site functionality, and monitoring compliance with our Terms and Conditions and Copyright Policy as stated in our Terms and Conditions.

By using our website, you agree that we can place these types of cookies on your device. We may change ‘HOW WE USE COOKIES’ from time to time. It is your responsibility to check the policy regularly. You will be deemed to have accepted any amendments to the policy if you continue to make use of the website after a change to ‘HOW WE USE COOKIES’ has been made.

We have links to social networking websites (for example but not limited to: Facebook, Twitter, LinkedIn) from Texas Bullion Exchange. These websites may place cookies on your computer. We do not control how they use their cookies. We suggest you check their website to see how they are using cookies.

For more information about cookies, visit www.aboutcookies.org which includes useful information on cookies and how to block cookies using different types of browsers. Please note that by blocking or deleting cookies, you may not be able to take full advantage of our website.